תיאור
You will join the Global IT & Security team of a unicorn startup, working closely with all the company’s departments and end-users.
Responsibilities:
● Provide technical support to Armis employees
●Managephysical and virtual assets' lifecycle, contracts and support
● Support new employees' on-boarding setup and orientation
● Support employees' off-boarding process
● Identify, automate and solutions to common issues
● Workwith on-prem and cloud systems
● Workclosely with the IT & Security engineers on cross-company projects
● Maintain & support MDM, IdP, ITSM, Google Workspace, Office 365 and other SaaS applications
דרישות
● At least 2 years of experience with end-user support in a macOS environment
● Experience with Jamf and Okta
● Excellent documentation capabilities
● Excellent and proven serviceability skills
● Excellent verbal and written English communication and interpersonal skills
● Highlevel of independence and time management skills